Wisewool™ Pillow

At the Do Not Disturb Sleep Company, when we are fortunate enough to make a sale, we believe that’s the start of our job.  Our job is not done until our customers (hopefully you) love their sleep and wake up feeling refreshed and happy. 

So, we are proud to offer a 30-night ‘Love Your Sleep’ Promise.  If the sleep essential you purchase isn’t delivering to your expectations, you can return it within 30 nights to get a full refund, excluding shipping cost (if applicable).  What’s the reason we can make this promise?  Because our products work, and because we genuinely care

Click here to view our refund policy.

Free NZ shipping on orders over $150

Free AUS shipping on orders over A$150

Flat rate shipping applies to orders below these thresholds. Shipping costs are calculated at checkout based on your location.

We ship across New Zealand and to over 100 countries worldwide using trusted freight partners.

Auckland customers are welcome to collect from our workroom (Mon–Fri, 9am–4pm, excluding public holidays).

View full shipping details here

Size Guide:

Standard = 74cm x 49cm
King = 89cm x 49cm

Note: These are the cover sizes without the inner pillow. The actual pillow size is less than this and depends on whether you remove any of the fill.

Firmness guide: Wool is a denser fibre than synthetics and delivers a medium to firm feel. If you are looking for a soft pillow experience then take a look at our Super Soft pillow. We also have the Air Support pillow which blends soft & supportive perfectly. 

Remember, you can easily adjust the comfort level of our pillows by removing or adding fill. Give the pillow a good shake and fluff up to rebalance the fill.

We make the pillows in our Auckland workroom from these local and imported materials:

• 200gsm Wisewool 'Blanketing' - made from premium wool sourced from farms in the Gisborne region
• NZ farmed and refined 'Cloud' wool... courtesy of our friends at Wisewool
• 300TC 100% Cotton Percale - Quilted Cover
• 100% Cotton HD Muslin - Inner Pillowcase
• YKK zip
• Spun Polyester Thread
• Woven Damansk and Recylcled Polyester Labels
• Calico Cotton - Carry Bag (we make these in-house)  *save $10 if you don't need any more packaging in your life :)

Pure wool performs best when handled gently, especially when wet. Regular airing is recommended to keep the pillow fresh and reduce the need for washing.

If washing is needed, remove the inner wool filling and hand wash it in cool water using a gentle wool detergent. Do not wring, agitate, or tumble dry.

The outer pillow duvet can be machine washed in cold water on a delicate or wool cycle using a wool-safe detergent. Suitable for front loaders or top loaders without an agitator.

Air dry naturally where possible. If needed, finish in a tumble dryer on no heat only. Avoid heat, as it can damage wool fibres.

Can be ironed on a warm setting. Gently stretch the fabric while ironing to help reduce shrinkage.

You may notice small traces of plant material in the wool. This is normal for minimally processed wool and will soften over time.

Wool is one of the few natural fibres that actively manages both heat and moisture — that's why it's been used in bedding for thousands of years. Where memory foam and synthetic fills trap warmth as the night goes on, wool breathes continuously, wicking moisture away from your skin and keeping the surface temperature stable. Most of our customers come to wool specifically because they sleep hot, run warm in menopause, or wake up sweaty on synthetic pillows. It's the single most common reason people switch — and stay.

Memory foam holds one fixed shape and traps heat. It contours nicely at first but softens over time and can't be adjusted.

Latex is supportive and durable but firm and unchangeable — what you buy is what you sleep on, forever.

Down is soft and luxurious but compresses overnight, needs constant fluffing, and traps heat more than people expect.

Wool sits between firm and soft, regulates temperature, holds its loft for years, and — unlike all three above — can be opened, adjusted, and refilled. It's the only one of the four that's genuinely customisable to your body.

Yes — and this is exactly why the pillow is adjustable.

Side sleepers usually want more fill to support the gap between shoulder and ear — most add wool until the pillow sits firm and high.
Back sleepers typically want a medium height, with enough give to cradle the head without pushing it forward.
Stomach sleepers generally want less fill — open the pillow and remove wool until it sits flat and soft.

Most people spend the first few nights tweaking the fill before settling on their height. After that, you rarely think about it again.

A good wool pillow should last 8–10 years, often longer. Wool fibres are naturally springy and don't break down the way synthetic fill or down does — most pillows you've owned have flattened within 1–2 years because the fill itself has compressed and lost loft. Wool resists that.

And because the pillow is refillable, when the fill does eventually soften, you top it up with more Wisewool instead of replacing the whole pillow. At $249 spread across a decade, it works out cheaper than replacing a $50 pillow every couple of years — and you sleep better the whole time.

No — and there are two reasons why. Wisewool is scoured using a natural cleaning process that removes the lanolin and most farm scent before it ever reaches our workroom. On top of that, the wool fill sits inside our pillow duvet, which contains the wool and adds another layer between you and the fill. The result is a clean, neutral pillow — not a wool smell.

In the rare case you do notice a faint scent in the first day or two, a quick airing clears it completely.

Sleep on it for up to 30 nights. If it's not right for you — too firm, too soft, too tall, just not your thing — send it back for a full refund. We make every pillow by hand in Auckland and we'd rather you sleep well on something else than keep a pillow you don't love. The full refund policy is here.