At the Do Not Disturb Sleep Company, when we are fortunate enough to make a sale, we believe that’s the start of our job. Our job is not done until our customers (hopefully you) love their sleep and wake up feeling refreshed and happy.

So, we are proud to offer a 30-night ‘Love Your Sleep’ Promise. If the sleep essential you purchase isn’t delivering to your expectations, you can return it within 30 nights to get a full refund, excluding shipping cost (if applicable). What’s the reason we can make this promise? Because our products work, and because we genuinely care

Click here to view our refund policy.

Free NZ shipping on orders over $150

Free AUS shipping on orders over A$150

Flat rate shipping applies to orders below these thresholds. Shipping costs are calculated at checkout based on your location.

We ship across New Zealand and to over 100 countries worldwide using trusted freight partners.

Auckland customers are welcome to collect from our workroom (Mon–Fri, 9am–4pm, excluding public holidays).

View full shipping details here

Heating

Use the microwave only — never a gas or electric oven. Slip off the linen cover and place the inner in a clean microwave with a mug of water beside it, making sure it can rotate freely. Heat for around 60–90 seconds. Microwave times vary by appliance, so start low and always test the temperature before placing it over your eyes — warm further in 30-second increments if you’d like.

Cooling

Seal the inner inside a clean plastic bag and place it in the fridge or freezer for at least 2 hours. It won’t freeze into a solid block, even if left longer. Remove from the bag and rest it gently over closed eyes.

We only use the best materials, sourced through specialist NZ businesses:

• Turkish Stonewashed Linen — STANDARD100 by OEKO-TEX® certified
• Calico Cotton Inner
• NZ Grown Flaxseed
• Dried Lavender Flowers
• Spun Polyester Thread
• Cotton Label

Linen cover — remove and machine wash on a cold cycle with your regular wash. The natural linen only grows softer with use.

Calico inner — spot clean only with a damp cloth. Don’t machine wash or submerge it, and never microwave it while damp. If it gets wet, dry it immediately (a dehumidifier is best, or air it fully in the sun).

Each pillow is handmade, so small natural variations are part of its character.

Yes. The gentle, even weight rests light pressure over your eyes and temples to ease tension and block light, while warm or cool therapy suits each need — warmth soothes tired, dry eyes and eases tension, and cool calms puffiness and pressure.

No straps. The size, shape and weight are made to contour to your brow, eyes and temples, and the stonewashed linen grips gently so it won’t slip. The flaxseed moulds to your face for a near-complete blackout, even if you shift a little while resting.

For warmth, slip off the linen cover and warm the inner in the microwave with a mug of water beside it — around 60–90 seconds. Microwave times vary by appliance, so start low and always test the temperature before it goes near your eyes, warming in short bursts if you’d like. For cool, seal it in a clean bag and chill in the fridge or freezer for at least 2 hours. Natural flaxseed and linen, with no plastics or synthetic parts, make it microwave and freezer safe when used as directed.

Yes. The linen cover is removable and machine washes on a cold cycle with the rest of your wash. The calico inner that holds the flaxseed is spot-clean only — wipe it with a damp cloth, and never soak it or get it wet.

The mask straps on and is made to wear all night in any position. The eye pillow has no straps — it’s made to lie back with for ten quiet minutes of warm or cool relief, and its cover washes. Plenty of people keep both: the mask for sleep, the pillow for resets.

Cheaper pillows usually do one thing and use synthetic fabric that traps heat and can irritate skin. Ours combines gentle weight, hot-or-cold therapy and real lavender in one, handcrafted in Auckland from breathable stonewashed linen, NZ flaxseed and dried lavender — built to last for years.